INFORMATION WE COLLECT

Personal Information: We may collect personal information, such as your name, email address, phone number, and other contact details when you voluntarily provide it to us.

Non-Personal Information: We may also collect non-personal information, such as your browser type, IP address, device information, and website usage data. This information is collected through cookies and similar technologies.

USE OF INFORMATION

We use the personal information you provide to us to respond to your inquiries, fulfill your requests, process your orders, and provide you with our services.

We may also use your personal information to send you newsletters, promotional emails, and other marketing communications that may be of interest to you. You have the option to opt-out of these communications at any time.

We use non-personal information to analyze trends, improve our website and services, and to enhance your overall experience.

SMS / TEXT MESSAGING PRIVACY POLICY

At The Treatment Room, we may offer you the ability to receive communications from us via SMS/text messaging, including appointment reminders, service updates, and promotional messages.

Consent to Receive Text Messages

By providing your mobile phone number and opting into SMS communications, you expressly consent to receive text messages from The Treatment Room at the number provided. These messages may be sent using automated technology. Your consent to receive SMS messages is not a condition of purchase. You may receive conversational messages related to the use of our services. Message frequency may vary depending on your interactions with us. On average you may receive 2-3 messages per month. Message and data rates may apply.

Types of Messages You May Receive

Depending on your relationship with us, you may receive:

• Appointment confirmations and reminders
• Post-treatment or care follow-ups
• Customer service communications
• Promotional offers, events, or updates

Opt-Out and Help Instructions

You may opt out of receiving SMS messages from us at any time by:

• Replying “STOP” to any text message you receive

After you opt out, you will receive a final confirmation message, and no further messages will be sent unless you re-enroll. For assistance, reply “HELP” or contact us at info@thetreatmentroomokc.com.

Data Collection and Use for SMS

When you opt into SMS communications, we may collect:

• Your phone number
• Your name (if provided)
• Consent records and communication preferences

We use this information to:

• Send you requested messages
• Provide customer support
• Improve our communication and services

Sharing of SMS Data

We do not sell, rent, or share your mobile number or SMS consent data with third parties for marketing purposes. We may share your information with trusted service providers who assist us in delivering SMS messages, provided they maintain confidentiality and security.

Use and Disclosure of Consumer Data

Your data will not be transferred to external organizations for their own use under any circumstances.

We may disclose consumer data only when:

• legally required to do so;
• strictly necessary to deliver the services you request; or
• required for compliance with applicable laws, regulations, or valid legal processes.

Safeguards Against Unauthorized Sharing

We maintain safeguards designed to prevent unauthorized sharing, access, use, or disclosure of consumer data. Any permitted disclosure is limited to what is necessary for service delivery or compliance.

By opting in to receive SMS messages from The Treatment Room, you agree to receive customer care messages and promotional discounts, flash sales, advertisements.

Types of Messages You May Receive:

• Customer care messages
• Promotional discounts
• Flash sales
• Advertisements

Message Frequency:

Message frequency may vary. On average, 1-2 messages per month.

Charges:

Message and data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP.

Data Retention and Security

We maintain strict internal controls and monitoring to prevent unauthorized access, use, or sharing of your information. We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Our team is trained to uphold these standards and we may regularly review our processes to ensure your data remains secure. Our records of your SMS consent and communications as required by applicable laws and for compliance purposes.

Your Rights and Choices

You may:

• Opt out of SMS messaging at any time
• Request access to or deletion of your personal information (as applicable)
• Update your communication preferences by contacting us

By providing your phone number, you agree to receive text messages from The Treatment Room. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase.

DISCLOSURE OF INFORMATION

We do not sell, trade, or otherwise transfer your personal information or mobile details to third parties without your consent, except as described in this Privacy Policy.

We may disclose your personal information to trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These third parties are obligated to keep your information confidential and secure.

We may also disclose your personal information if required by law, to protect our rights or the safety of others, or as part of a merger, acquisition, or other business transaction.

DATA SECURITY

We take reasonable measures to protect the personal information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

We use industry-standard encryption technology to safeguard your personal information during transmission. We also maintain physical, electronic, and procedural safeguards to protect against unauthorized access to your information.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of those websites when you visit them.

CHILDREN’S PRIVACY

Our website and services are not directed towards individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child under 13, please contact us immediately.

CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website. Please review this Privacy Policy periodically.

CONTACT US

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at info@thetreatmentroomokc.com.

By using our website and services, you signify your consent to the terms of this Privacy Policy.